Love Letter Cruise - Featuring R. Kelly

Deposits
A deposit of $250 per person (or $500 per cabin) is required to reserve a cabin on Concerts Cruise. Should you book a double-occupancy cabin for two (2), your reservation will not be confirmed until deposits have been received for both you and your cabin mate. If only one person will be occupying a double-occupancy cabin, a $500 deposit will be required. All payments must be made by credit or debit card only. Checks are not accepted.

Installment Payments
After making deposit payment, guests must make monthly installment payments for the remaining balance. $250 monthly payment shall be processed on the 15th of each month, however, on months were the 15th lands on a weekend or holiday, the payment shall be processed on the first business day after the 15th, until the remaining balance is paid in full. All payments and outstanding balances for reservations made before April 30, 2012 are due by June 15th and any reservations made after April 30, 2012, must be paid in full by July 30, 2012. For cabins booked after July 30, 2012, full payment is due at time of booking.

Late Payment Policy
Guests on the monthly installment plan are required to make regular payments in accordance with the installment payment plan. If an account becomes 30 days past due, the guests shall lose their cabin assignment and their reservation shall be converted to a Waiting List status. The guests shall have 30 days to bring the account current. If the account is brought current within those 30 days, the guests will receive a new cabin assignment, based on current availability and pricing. Any early discounts will be lost and the account balance adjusted accordingly. If an account becomes 60 days past due, the reservation will be automatically canceled and all payments forfeited.

Please click this link to read the full terms and conditions before booking your reservation. By booking your reservation, you agree to all the terms and conditions as stated in Concerts Cruise LLC Terms and Conditions.

Required Information
If you are booking your reservation by phone, to expedite your reservation, please have the following information ready when making your reservation:

• Your name as it appears on your passport
• Requested cabin category (see PRICING page for available options)
• Dining preference (early or late)
• Credit card payment information
• Note: Requests for specific cabin number assignments cannot be made until full payment is received. Cabin assignments will be provided 90 days before sailing.

If you will have a cabinmate, the following additional information will be needed:

• Cabinmate's name as it appears on their passport
• Cabinmate's street address
• Cabinmate's phone number
• Cabinmate's e-mail address
• Cabinmate's date of birth
• Cabinmate's country of residence

Important: If your Cabinmate will be paying his/her deposit separately, your reservation cannot be confirmed until the Cabinmate's deposit is received.

Fee for Changes
For individual passengers, passengers may make a one time change only to their reservation, without any change fee. For Group reservations, all changes, transfers or cancellations may be made only by the Lead Passenger. The Lead passenger, in whose name the reservation is held, may change the name of any accompanying passenger in the same cabin once without charge prior to the final payment date of June 15, 2012.

Any other reservation change, subsequent changes to the name of any accompanying passenger in the same cabin, or any change prior to the final payment date of June 15, 2012, will be subject to a minimum $50.00 administrative fee before the change is effected.

Any reservation change made after June 15, 2012, is subject to the following administrative fee schedule before the change is effected:

June 15, 2012 through July 15, 2012 - $75 per change
July 15, 2012 through August 10, 2012 - $100 per change
Any change after August 10, 2012 - $150 per change

Refund/Cancellation Policy
All deposits and payments are NON-REFUNDABLE. Mandatory Travel Cancellation Insurance is required within 10 days of booking from all passengers attending the Concerts Cruise event. You can find more details about this program on Travel Guard website at www.travelguard.com please obtain your travel cancellation insurance immediately from Travel Guard, after you book your trip with Concerts Cruise and pay your deposit.

Group Bookings
The policies and procedures of our Group Leader Program are listed below. In order to be acknowledged as a Group Leader and receive credit for your group, please complete the Group Registration Form, and email it to Concerts Cruise. When Concerts Cruise receives your registration form, Concerts Cruise will assign you a Group Leader number, which Concerts Cruise will use to keep track of your group members.

A GROUP CONSISTS OF A MINIMUM OF 16 (SIXTEEN) FULL PAYING PASSENGERS, OR 8 CABINS. THE THIRD AND FOURTH PERSON(S) IN THE SAME CABIN ARE NOT INCLUDED IN THE CALCULATIONS FOR THE INCENTIVE. NOTE: AIR TRAVEL IS NOT INCLUDED IN THE INCENTIVE. THE GROUP LEADER IS RESPONSIBLE FOR PAYING HIS/HER OWN AIRFARE, PORT CHARGES, TAXES AND GRATUITIES.

Incentive awards are as follows:
16 passengers - One complimentary passenger cabin fare.
32 passengers - Two complimentary passenger cabin fares.
48 Passengers - Three complimentary passenger cabin fares.
64 Passengers - Four complimentary passenger cabin fares.*

*A maximum of four complimentary passenger cabins fares can be earned.

Group Leaders are required to confirm their reservations with an application and deposit for the specific cabin category desired. Group Leaders are required to make monthly payments as outlined for their respective cruise. Once you have reached the required number of group members for a complimentary passenger fare, you will be refunded the cruise fare only, based on the average category booked by your members. Group Leaders may upgrade their cabin category for an additional charge (if applicable).

Please complete and return the Group Leader Registration by email. Submitting a Group Leader Registration Form is acknowledgment to Concerts Cruise that you will adhere to group program policies and procedures.
Upon receipt of your registration form you will be assigned a Group Leader number.
Reservations are taken on a first come, first served basis.

No cabins will be held without a deposit.

BE SURE THAT YOUR GROUP MEMBERS ARE AWARE OF THE PAYMENT POLICIES; PARTICULARLY THAT PAYMENTS ARE DUE ON THE 15TH OF EVERY MONTH AND ARE NON-REFUNDABLE.

Separate groups cannot be merged for any reason. Concerts Cruise will keep track of your group by your name and number. You will be assigned a number by one of our reservation agents. Prior to sailing, Concerts Cruise will send you a summary of the confirmed members in your group. We ask that Group Leaders also keep track of the names and number of members in their group. This will serve as a cross check. No merchandise may be sold by any group or passengers at Concerts Cruise venues.

Dining Options
All guests are required to select a dining option at the time of booking. The dining option applies to the dinner seating time for the main dining rooms only. (There are no assigned seating times for breakfast or lunch or for any meals served at any of the other dining venues on the ship.) Generally, early dining seating is at 6:00pm and late dining seating is at 8:30pm. These times may vary on certain evenings during the "Love Letter Cruise". If you will be sharing a cabin with cabinmates, all guests in your cabin must choose the same dining time. Note that all seating within the dining rooms is open seating, with no assigned tables.

TRAVEL INSURANCE
Mandatory trip cancellation insurance is required for all Concerts Cruise passengers, in order to protect the cost of your cruise package in case of any emergency or unforeseen circumstances, such as:

Unforeseen illness
Bad weather
Family emergency
Missed connection on your domestic flights, or
Flight delays

Travel Guard Insurance is mandatory as all payments are non-refundable and required within 10 days of booking from all passengers. All cancellations MUST be processed through the insurance company. Concerts Cruise does not sell this insurance, but you can contact Travel Guard at www.travelguard.com.

Travel Agent Program Information
The "Love Letter Cruise" Travel Agent Program allows eligible travel agents to book their clients on the 2012 "Love Letter Cruise". Details on the program are described below:

Program is for bona fide travel agents only. A valid IATA or CLIA listing is required.

Agents must apply using our official travel agent application. You may download the application by clicking on the link below.

Agents must also submit a completed W-9 form, which is attached to the application.

All information on the application will be verified. We reserve the right to reject any application for any reason.
If your application is approved, an agency code will be issued to you. The agency code must be used for all of your bookings for the "Love Letter Cruise".

Commissions will be paid to agency for all of agency's eligible cabin bookings for the 2012 "Love Letter Cruise". Further details will be forwarded upon approval of application.

Click here to download the Travel Agent form

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